Jane

Shipping Countries: United States (US)

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Ready to ship in 1-2 business days from United States (US)

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Shipping Policy

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Products ordered by customers will remain the property of GUNAS until GUNAS has received full payment there of. If there is any problem with payment, the customer is responsible to return the goods received to GUNAS immediately upon request. The customer accepts all risk for the goods (including loss, theft, or damage of any order) upon shipment.

Delivery costs depend on the value of the order and the delivery service chosen. Domestic orders will be delivered using USPS, UPS or FEDEX. International orders are shipped via DHL. Flat rate shipping charges apply to Domestic ground shipments of $ 12.95 per bag (plus insurance/tax). For Second-Third day charges are 39.95 and overnight shipping charges is a flat rate of $89.95. Flat rate shipping fee of $45.00 per bag is applicable for all International orders (plus insurance if requested). International orders do not qualify for second day and overnight shipment. Please allow 7-14 business days for delivery. International buyers are responsible to pay all fees associated with importing goods into their home countries. International buyers are also responsible for providing correct delivery address during checkout. If a package is returned, or lost in transit, GUNAS is not liable and no refunds or replacements will be issued for the shipping fees and product. If the post office returns a package due to "Insufficient Address" the shipping fees will not be refunded. Buyer may contact the post office directly to file a claim for the shipping fees amount.

If an order qualified for free shipping but is returned by buyer, applicable (whether domestic or international postage) shipping fees will be applied to their balance and deducted from the refund before it is issued back to their original method of payment. Please be sure to track your package once tracking information has been updated in your account and follow up with your local post office for arrival estimates and confirmations.

Ground : The order will ship out in 2-3 business days and will be delivered within 5 to 7 business days from the shipment date.

Second day : The order must reach us by 11:00 am EST to ship out the same day. It will be delivered within 2 business days from the shipment date.

Overnight : The order must reach us by 11:00 am EST to ship out the same day. It will be delivered within 1-2 business day from the shipment date. Please note: Saturday is not counted as a "business day".

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Refund Policy

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Please email [email protected] with your order number and refund request to make sure your purchase is eligible for a refund.
• Buyer is responsible for return shipment fees.
• All returns MUST be received within 14 days from when you place the order. (Exceptions for pre-order)
• Clearance, sale, markdown, flash sale items are no eligible for return.
• Please hold on to the tracking information for all returns.
• We will not be held responsible for lost packages.
• Returns must be in their original, unused, factory packed condition with tags, barcodes attached.
• Any used items sent will be returned to customer at customer's expense.
• Refunds will be issued within 5-7 business days.
• Please allow 3-4 business days for it to show up back on your account.
• If your order initially qualified for free shipping, that fee will now be deducted.
• Failure to follow our returns procedure will result in a $5.00 fee to cover our labor charge for handling the return.